Return & Exchange policy

    We try our best to satisfy our trusty and precious customers on every expect we could. We here at ShopsKart Try to handpick and pack each and every product. Still, if you got something that is not mentioned in the product description and pictures then you can easily return or exchange the products. Please check the eligibility of exchange or return.
    Eligibility for Exchange:
  • Items should be under the time periods allowed, The products are eligible for return or exchange for 24 hours of receiving the product. After 24 hours The decision to review any submission made after 24hours will be in ShopsKart sole discretion.

  • The item should be unused and untouched. Should be completely In the state of receiving.

  • Freebies are not eligible for return or exchange.

  • if possible keep the packaging safe.

  • Please read the below-mentioned Request. Before raising a ticket for return or Exchange.

    Can I return any product on Shopskart.in?
  • You may request returns or exchange for most items you buy on ShopsKart.in that are within the return window, except those that are explicitly identified as not returnable.

  • Merchandise must be in receiving condition.

  • The Non-privately label products is non-refundable item.

  • The product must be in re-sellable condition.

  • Can I take the shipment after opening and checking the contents inside?

    As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.

    Can I return the product after 24 hours.?

    As far as the company policy there is no way to return or exchange after24 hours.

    Process for return and exchange.
    After receiving the product keep the bill and packaging safe.

    If you found any fault in the product, message us at our WhatsApp number +91-9643775956 or reach us at support@shopskart.in so that your issue could be resolved faster.

    Details you have to send on WhatsApp.
  • Picture of the product.

  • Picture of the bill.

  • The issue in the product.

  • Registered Email id and address.

  • The process we follow at our end.

  • After receiving all the details our customer support executive will come in contact with you within 2-3hours. And will take some other information.

  • If we found your request real and genuine, we will raise a ticket for return/exchange and refund.

  • The refund will be transferred to you in the form of the ShopsKart cash in your ShopsKart wallets.